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Guido

Incorporación 24 nov 2023

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Última actividad 07 feb 2025

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Última actividad de Guido

Guido creó una publicación,

Publicación Feedback - Voice (Talk)

Hi,

https://support.zendesk.com/hc/en-us/articles/8518285222682-Announcing-Average-Wait-Time-message-in-all-languages-supported-by-Talk

I was really pleased with this change initially. However, when we started using it, the translation of the queue waiting time appeared inconsistent, combining Dutch and English. This did not meet the quality standards we aim to present to our customers.

Editado 24 dic 2024 · Guido

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Guido hizo un comentario,

ComentarioEnd-user guide for Help Center

Tetiana Gron no not at all. 

 

Ver comentario · Publicado 08 may 2024 · Guido

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ComentarioEnd-user guide for Help Center

Hi, i have followed all steps, but it doesnt work at all… We are a dutch company, is that possable the problem? 

Ver comentario · Publicado 08 may 2024 · Guido

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Comentario de la comunidadZendesk AI EAP - Generative AI

we have encountered the same problem. The summary was about Childcare, but we are a Outdoor retail company… so that's very strange. 

Ver comentario · Publicado 16 abr 2024 · Guido

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