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Thomas Hanood's Avatar

Thomas Hanood

Incorporación 22 oct 2021

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Última actividad 04 mar 2023

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Última actividad de Thomas Hanood

Thomas Hanood hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

+1 This must be considered a bug fix rather than a roadmap feature. While making bulk changes to a dashboard a report was deleted and the Undo function only goes back so far. There is no solution to this currently.

Ver comentario · Publicado 04 mar 2023 · Thomas Hanood

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Thomas Hanood hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

Nicky Clark said it best. This is creating Noise. Every ticket sent to us from our application goes through our server first before it is sent to Zendesk. Since the "Reply-To" email (customer using the application) is different from the received from email/domain (our servers), the new tag is flagging everything.


Brett Bowser I appreciate you bringing this up to your PM

Ver comentario · Publicado 06 jul 2022 · Thomas Hanood

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Thomas Hanood hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

+1 on recently noticing this tag and not finding any info about it. I'd like to "turn it off" if possible.

Ver comentario · Publicado 29 jun 2022 · Thomas Hanood

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