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Moises Morales's Avatar

Moises Morales

Incorporación 24 oct 2022

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Última actividad 16 feb 2024

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Última actividad de Moises Morales

Moises Morales hizo un comentario,

ComentarioEnd users and organizations

We're on pod 19. Does it mean the tickets will never show, what exactly happened to them and will the rollout fix them? 

Thanks, 

-Moises

Ver comentario · Editado 16 feb 2024 · Moises Morales

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Moises Morales hizo un comentario,

ComentarioEnd users and organizations

Hello team, it is stated that All of the merging organization’s tickets, including archived and closed tickets, are merged into the receiving organization, however, this was not our experience. We don't see the tickets from the old organization in the new organization. Is there something we are missing?

Also, what will happen to the tickets? Will there be a fix eventually when the feature is not in beta anymore? 

 

Thanks, 

Moises

Ver comentario · Publicado 15 feb 2024 · Moises Morales

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Moises Morales hizo un comentario,

ComentarioTicket management

Hello, 

 

If I delete an organization, will the tickets assigned to it be deleted as well? If not, how could I link the (closed) orphaned tickets to a new organization? 

 

Thanks.

Ver comentario · Editado 24 oct 2022 · Moises Morales

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