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Diane Bilo
Incorporación 15 jun 2022
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Última actividad 06 sept 2023
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Última actividad de Diane Bilo
Diane Bilo hizo un comentario,
Can you share the "Subject" of the email? I have not received such an email for our account.
Thanks,
Diane
Ver comentario · Publicado 23 mar 2023 · Diane Bilo
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Diane Bilo hizo un comentario,
What is the status on getting CSV Export for Admin Center?
This is a pain to have to get a developer to do this for me.
Ver comentario · Editado 26 ago 2022 · Diane Bilo
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Diane Bilo hizo un comentario,
We are restricted. I will give the app a look.
Thanks, again!
Ver comentario · Publicado 16 jun 2022 · Diane Bilo
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Diane Bilo hizo un comentario,
Stacy,
I agree with you. We are planning to update our group structure, and I was looking to deactivate the old groups (how I came across your notes). I am now not seeing a way to change our group structure without all agents losing access to their tickets. If we cannot inactivate groups, then tickets are going to get mis-assigned and the list will be quite large. This seems like a really poor design, not having the feature to de-activate to retain history. Now, I'm not sure how to move forward.
Very glad I read your posts! Thank you!
Diane
Ver comentario · Publicado 15 jun 2022 · Diane Bilo
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