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Angga Kho
Incorporación 16 oct 2021
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Última actividad 16 oct 2021
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Angga Kho hizo un comentario,
Hi,
In this article: https://support.zendesk.com/hc/en-us/articles/360057096813, it was stated:
>Agents and customers cannot currently attach files to messaging comments.
Can you please clarify on this point since it was explained in the table comparison above.
I'm also confused on why this feature is not enabled by default? Attaching files like screenshots are very important for customer support application, it seems like a big oversight not including this feature.
Thanks
Ver comentario · Publicado 25 jul 2021 · Angga Kho
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