Vernelle
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Resumen de la actividad
Última actividad de Vernelle-
Vernelle hizo un comentario,
What data is collected from the caller if we wanted to implement this feature? The last time I allowed this through the support widget, it didn't collect any information from the user so it was mor...
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Vernelle hizo un comentario,
is there any movement on this? need the same feature for QAQC.
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Vernelle hizo un comentario,
Hi @..., Yes, we resolved the issue. it wasn't exactly what I was looking for but it works. Thank you for following up.
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Vernelle hizo un comentario,
Is it possible to only get calls from a certain line routed to you? Basically, I want my team to handle all calls, but I have a couple of separate lines that we added to our system for a different ...
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Vernelle hizo un comentario,
Hi Matty There is nothing natively like that, but I did go back and forth with the zendesk devs for a bit to see if there was a workaround for it and the only thing that was in the documentation ...
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Vernelle hizo un comentario,
Hi Christopher Kennedy, I was able to make it work after some help with our of our Devs. It could have taken a second for it to go live but it is working now. Thank you. I would love to just use ...
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Vernelle hizo un comentario,
Hello Chris, Thank you for your response. I have done all that and that is simply not true: it prompts the "get in touch" button as soon as the chatbox is interacted with. I have attached a screens...
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Vernelle hizo un comentario,
Is there any update on this?