Haley W.

Was provided with a work around from some of the moderators, but having the ability to exclude emails using "Received  AT is NOT " would have saved us so much time. Appreciate all you do, looking forward to seeing how ZD grows. 

Jacob the Moderator Dan Ross Thank you both so so so much! This worked wonderfully. I appreciate the step by step guide that you both provided. 

Have great days! :D 

Hi All. 

I am having some trouble excluding an email address from receiving an auto-responder email. I have included some images below of the current rules that exist for our auto responder message.

Context: The emails included in the "Meet ANY of the following conditions" all have the same domain. The email that we are attempting to exclude is not included in that list and is onboarding@samedomain.com.

Ideally, in the "must meet ALL of the following conditions" section, I would want to be able to set a rule that says " Received at IS NOT onboarding@samedomain.com, but that is not possible. 

Ask: What rules do I need to create to achieve this same result? 

Any support is appreciated. 

Best, 

Haley W