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Victor J. Valenzuela's Avatar

Victor J. Valenzuela

Incorporación 21 nov 2023

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Última actividad 28 nov 2023

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Última actividad de Victor J. Valenzuela

Victor J. Valenzuela hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email
Comunidad

Hey Gabriel, 

As Danielle described that has not cleared the issue for me either.  I am constantly making sure I close all of my tickets under the customer information tab and still I have have tickets opening with the apps tabs being opened again and again. 

Ver comentario · Publicado 28 nov 2023 · Victor J. Valenzuela

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Victor J. Valenzuela creó una publicación,

Publicación Q&A - Tickets and email
Context Panel keeps Bringing Apps Up Instead of Customer Information

I clicked the apps portion of the context panel once to check the features.  Now every ZD ticket I open automatically opens the apps portion vs the customer information.  

Is there a way to default that back to Customer Information when opening a ticket?

Publicado 21 nov 2023 · Victor J. Valenzuela

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