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Jarad Garlesky
Incorporación 30 dic 2021
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Última actividad 15 oct 2024
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Última actividad de Jarad Garlesky
Jarad Garlesky hizo un comentario,
Seems crazy that this is not part of the core software
Ver comentario · Publicado 15 oct 2024 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Yes unfortunately I concur with the last statement... but YES we finally did get used to the layout.. it just takes us more time to work a ticket compared to how we were originally
Ver comentario · Publicado 08 feb 2024 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Dane The issue is that I cannot find an option that is called "Issue Type" to be able to map.. are we overlooking something?
we are needing to show in Zendesk that the TYPE is either TASK or Troubleshooting
Ver comentario · Publicado 16 ene 2024 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Heather Rommel can you advise on the following?
as seen below there are currently three fields (in RED) that auto update based on the JIRA we link to the ticket. There is a fourth option = "Issue Type" that we would like to also populate in the panel on the left. Is this configurable and how.
Ver comentario · Publicado 15 ene 2024 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Lisa Jaeger BAM hit it right on the Head!!!! we are facing the exact same issues.
Ver comentario · Publicado 10 oct 2023 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
I guess they are not going to do anything about it till their customers start leaving their platform
Ver comentario · Publicado 04 may 2023 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
#TRUTH this has been pending way too long!
Ver comentario · Publicado 13 abr 2023 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Agreed our company is thinking of other platforms since there is no talk of adding a simple filter on comment sort direction
Ver comentario · Publicado 27 dic 2022 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Please provide an update on this request
Ver comentario · Publicado 09 dic 2022 · Jarad Garlesky
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Jarad Garlesky hizo un comentario,
Please provide us an update when we will be able to choose the order of comments.. you are stopping us from moving to the new platform and the new custom ticket status feature we have been wanting to use for the last year.
Ver comentario · Publicado 09 dic 2022 · Jarad Garlesky
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