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Jeff Robertson
Incorporación 16 oct 2021
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Última actividad 16 oct 2021
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Última actividad de Jeff Robertson
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ComentarioTicket automation and collaboration
FYI; there is a is in this article. It is in the second bullet point. it is uee opposed to see.
Adding followers to tickets automatically using business rules
You can add followers to tickets automatically using business rules (triggers, automations, and macros). This is done by adding action statements to the business rules.
These are actions you can use that are related to followers:
- In triggers, use the Add follower action.
- In automations, uee the Ticket: Add follower action.
- In macros, use the Add follower action.
Ver comentario · Publicado 30 ago 2021 · Jeff Robertson
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