Jessica Chase

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Brett Bowser Thanks so much for sending that my way, looks like we aren't a best fit for the EAP since we haven't switched over to Agent Workspace. I will talk to my team about the lift and capacit...

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• Jessica Chase
• Creación 29 de abril de 2022 15:31
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Barry Neary No, we are not in the EAP but would love to be. 

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• Jessica Chase
• Creación 28 de abril de 2022 22:24
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Hi Brett, Thank you! Is the EAP closed? Are you saying that it's expected to go GA in June or the EAP is still going to be in progress in June?  Thanks, Jess

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• Jessica Chase
• Creación 27 de abril de 2022 15:56
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Round Robin assignment

Are there any updates on the GA release for Round Robin ticket assignment?

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• Jessica Chase
• Creación 18 de marzo de 2022 05:15
• 0 votos