prakash.sati
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Última actividad de prakash.sati-
prakash.sati hizo un comentario,
Statement: - When you delete a support address, outgoing email notifications will no longer be sent from that address. Any tickets using the deleted support address will be given to the default add...
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prakash.sati hizo un comentario,
+1 , require this feature, its our business requirement. Brand/Group wise custom status.
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prakash.sati hizo un comentario,
Good thing about Zendesk support is that they never listen to their customers!
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prakash.sati creó una publicación,
Auto Populate the ticket fields in help center
Use Case:- If customer select an option from Drop Down some corresponding information should be auto populated. e.g. if customer select Serial Number from drop down, System Configration/Site Addr...
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prakash.sati hizo un comentario,
It will be great if we can use the custom status restricted as per Brand/Group, We are an enterprise and have multi brand setup. generic custom status will not help as it can be different per Brand...
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prakash.sati hizo un comentario,
+1 Need this very basic feature.
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prakash.sati hizo un comentario,
We also require the time field
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prakash.sati hizo un comentario,
+1 This is very much required as we are not aware if something is not working at background.
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prakash.sati hizo un comentario,
+1 this is a must have have feature when you are offering Multi Brand setup!!!
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prakash.sati hizo un comentario,
We also need solution for this, Zendesk has no plans i believe to restrict the Brands. Some workaround will be helpful!