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Cathy Grim

Incorporación 30 oct 2021

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Última actividad 21 jul 2023

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18

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10

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4

RESUMEN DE LA ACTIVIDAD

Última actividad de Cathy Grim

Cathy Grim hizo un comentario,

ComentarioCustomer portal

Hey there Olivier Degardin

I just tested the changes as described and it affected all views:

My requests
Requests I'm CC'd on
And
Organization requests

Pretty cool:

Ver comentario · Publicado 24 may 2023 · Cathy Grim

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Cathy Grim hizo un comentario,

ComentarioTicket basics


Just hit the snag that I can't use custom ticket status' until I enable Agent Workspace.
This is a LOT of effort for very little reward.

Ver comentario · Publicado 17 mar 2023 · Cathy Grim

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Cathy Grim hizo un comentario,

ComentarioData exports or data uploads

Thanks but the 'latest' is from a week ago - no luck!

Ver comentario · Publicado 14 mar 2023 · Cathy Grim

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Cathy Grim hizo un comentario,

ComentarioTicket basics

Is there really any benefit here if we only use web and email for support?

There seems to be simply a lot more noise in this case - for us at least.

Ver comentario · Publicado 14 mar 2023 · Cathy Grim

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