Nisha GAnesh

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. zat validate and package error

I would suggest that you can remove "flexible": true from location hash. Atleast that worked for me. And try to download and use a similar file which is given in the documentation. Hope this helps ...

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• Nisha GAnesh
• Creación 11 de septiembre de 2021 14:54
• 0 votos

1. Comunidad
2. Zendesk APIs
3. Get open ticket for user without using search API

I am able to see the details using the 'assigned_tickets' method, but 'open_ticket_count' method is not accessible for user. This is what I am seeing now.  total_assigned_tickets = ticket.assignee....

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• Nisha GAnesh
• Creación 11 de septiembre de 2021 09:57
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. zat validate error: `block in invalid_location_error': undefined method `name' for nil:NilClass (NoMethodError)

Thank you Greg, yes the issue was due to invalid content in manifest file. I have downloaded the one from zendesk sample app. And it got corrected. :)

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• Nisha GAnesh
• Creación 10 de septiembre de 2021 13:29
• 0 votos