Chris Gregory
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Última actividad de Chris Gregory-
Chris Gregory creó una publicación,
Dynamic Years Using Liquid Markup
RespondidaI have a team with a macro that always references next year, and they have to manually go in there once a year and increment by 1. Is there a way to capture the current year, add one, and that macr...
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Chris Gregory hizo un comentario,
With regard to the attachments functionality, once an agent adds file to a comment on a macro, is that stored on the Zendesk platform, or does the file need to remain static in the local directory ...
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Chris Gregory hizo un comentario,
Hello, When creating a url target, is it possible to authenticate the call through OAUTH at all? There are two fields for credentials in that target type. Is the API key supposed to go in the passw...
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Chris Gregory hizo un comentario,
Note: You can only connect one Salesforce account to one Zendesk account. So if you test the integration on a sandbox account, you need to disconnect the integration and reconnect to your productio...
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Chris Gregory creó una publicación,
Trigger Conditional Fields on form load
We have a contact form that is taking in some session data to help agents answer potential questions as quickly as possible. I created the fields and hid them in the JS file. I created a checkbox f...
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Chris Gregory creó una publicación,
Append custom field values to form submissions
We are pulling in some session data from our platform to give our agents more insight into the user's issue without the need for back and forth. That data is being captured in custom fields on the ...
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Chris Gregory hizo un comentario,
Hi! I am fascinated by this idea. I was wondering if we had some variables saved in Google Tag Manager, if we would be able to use this to populate certain text fields using the values of those var...
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Chris Gregory hizo un comentario,
Christopher Kennedy this worked! You are a King amongst Chrises! Thank you!
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Chris Gregory hizo un comentario,
Christopher Kennedy the sort order is correct. This is purely aesthetic. I don't think all that white space to the right of the check boxes looks really good and it lengthens the form to the point ...
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Chris Gregory creó una publicación,
Trouble modifying alignment of custom fields in a form on guides
RespondidaHi All, I've created a user facing from on guides with some conditional check boxes that are supposed to show other fields when they are check... unfortunately they are aligned vertically and it lo...