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The Eagle

Incorporación 16 oct 2021

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Última actividad 28 dic 2023

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Última actividad de The Eagle

The Eagle creó una publicación,

Publicación Q&A - Help center and community
"Suggested Article" when use creates a new ticket to lookup into other sources

Hi,

When a user creates a ticket in my org, I want to tweak the "Suggested Articles" to search into other sources than the Zendesk KB (our community forums, our ELMS etc).

How can I do that ? where is the doc ?

 

Thank you

Publicado 16 sept 2021 · The Eagle

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The Eagle hizo un comentario,

ComentarioSetting up and managing community
Product guides

can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?

Ver comentario · Publicado 16 jul 2021 · The Eagle

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