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Hesham Mahmoud's Avatar

Hesham Mahmoud

Incorporación 16 oct 2021

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Última actividad 28 dic 2023

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Última actividad de Hesham Mahmoud

Hesham Mahmoud creó una publicación,

Publicación Q&A - AI and automation

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

Publicado 02 sept 2021 · Hesham Mahmoud

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Hesham Mahmoud hizo un comentario,

ComentarioMeasuring success

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

Ver comentario · Publicado 02 sept 2021 · Hesham Mahmoud

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Hesham Mahmoud creó una publicación,

Publicación Q&A - Talk and text

Could you please list for me which telephone systems supported by Zendesk talk?

Publicado 22 jun 2021 · Hesham Mahmoud

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