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John Mike

Incorporación 16 oct 2021

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Última actividad 22 oct 2021

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Última actividad de John Mike

John Mike creó una publicación,

Publicación Developer - Zendesk APIs

I am trying to create a ticket via API which captures my system location in tickets? Is there a way we can ignore or stop it?

Publicado 23 jul 2021 · John Mike

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John Mike hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

Hi @..., I have done this but when we looking the report, the hierarchy drop-down showing full name like "SPAM::EMAIL", "SPAM:TICKET"...Is there a way we can make it display in reporting like "EMAIL", "TICKET" without hierarchy

Ver comentario · Publicado 23 jul 2021 · John Mike

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John Mike hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

Hi Nicole, Its questions? How to achieve the above request in zendesk?

Ver comentario · Publicado 07 jun 2021 · John Mike

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John Mike creó una publicación,

Publicación Q&A - Tickets and email

I have a "Reason" field with 5 choices.
I have a "Sub-Reason details" field with 15 choices.
When I select the "Reason" field choices #1, I want a subset of the "Sub-Reason details" to be available for choosing.
If I select "Reason" choice #2, a different subset of "Sub-Reason details" would show

Publicado 07 jun 2021 · John Mike

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