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Sebastian Schmidt

Incorporación 16 oct 2021

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Última actividad 16 oct 2021

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Última actividad de Sebastian Schmidt

Sebastian Schmidt creó una publicación,

Publicación Q&A - Tickets and email
Sending to the customer problem.

Hello! 

I need help with the following problem.

When a customer sends us an email (ticket)
And i try to like respond with like "Sending as open/waiting" 

The customer doesent get my answer, but he get the answer from my trigger?
Like "Thanks for you email, you got number #0000" 

How do i fix it so its my answer that get to him instead of the triggers? 

Publicado 24 jun 2021 · Sebastian Schmidt

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