Customer Support

This is a joke and should be implemented.  There are other ticketing systems that are better and cheaper.

This is a joke - ZD will NEVER put this feature in.  BYE ZD

CLEARLY Zendesk is ignoring us.  Please upvote this comment.

GUYS (Zendesk)  Come on now!  This is not a "feature request".  IT'S A BUG!

But seriously, this is a bug.  You are displaying information that is wrong.  It is incredibly obvious that this is a bug.

Also, this is not something that technically/programmatically cannot be done.  Refreshing the non-post-back (Ajax) data in a browser is not that complicated and is done in so many applications.

It's a bug.  Please address this.

PLEASE ADD AUTO REFRESH!  :)  Thank you!!  Needed for quicker SLA's.

Is anyone going to respond to this?  I would also like to know how to forward and email to my ZD Support and have the Mail API add followers.  I.e., #followers jim@email.com,bob@email.com,etc.

My requirement is to be able to forward an email from Outlook to our ZD Support system to create a ticket, but include all the CC's on the email Is this possible?