Sebastiaan Wijchers
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Actividad reciente de Sebastiaan Wijchers-
Hello Enzo, How big is the file you're downloading in Zendesk? Is it 1.9MB like the original, or way smaller?You should POST the file, there is a curl example in the documentation:https://developer...
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Hello Mia, In that case the app won't help you out indeed. Maybe somebody else knows a workaround for this scenario. I don't know if there are any plans to add this (just to be sure; I don't work f...
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Hello Mia, What you'd like to change is called the 'recipient' address. As far as I know you cannot do this with triggers. I've built some (private) custom solutions in the past, but there's a publ...
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Hello Sarah, That's correct! You could add a condition something like; 'status is less than closed' to prevent this. With kind regards, SebastiaanSparkly ⭐
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Hello Sarah, When you go to 'Channels > API' in the admin area there's a tab called 'target failures': You can find more information about the failures there. Let me know what the status code and ...
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You're welcome!
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Hello Josiah, This can be done with a little workaround. First you'll need to create a HTTP target (admin > settings > extensions): The URL should be: https://<subdomain>.zendesk.com/api/v2/ticket...
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Hello Tamara, Options are very limited, so colored text or backgrounds will be stripped. Only the basic table structure will remain. With kind regards, SebastiaanSparkly ⭐
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Hello Rich, That's possible! It's basically (https://your.domain.com)/path/to/article#header-id. So to get that URL you could do this: The description below assumes that you also have internal lin...
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Hello Pascal, It's correct you cannot manage the width of columns, it will somewhat auto-adjust to the content of the columns. Zendesk will strip any properties that would set the width of a column...