Scott

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Stopping the reopening tickets by a ' Thank you ' response.

The answer seems pretty simple to me, that is if Zendesk would do this question due diligence.  Just have an option to now allow tickets to be re-opened by anyone but an agent.  Once closed, closed...

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• Scott
• Creación 25 de octubre de 2021 19:35
• 1 voto