Búsquedas recientes
No hay búsquedas recientes

Kevin Kiser
Incorporación 21 mar 2023
·
Última actividad 21 mar 2023
Seguimientos
0
Seguidores
0
Actividad total
4
Votos
2
Suscripción
1
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Kevin Kiser
Kevin Kiser hizo un comentario,
Hi, I'm seeing a lot of fields here regularly used in internal explore reporting calculations that I'm not seeing in the API docs.
- Ticket brand
- Engagement assignment
- Chat completion
- Chat type
- Chat first reply time (sec)
- Chat no reply time (sec)
To Ramona's point, if these fields aren't in the API then is there equivalent formulas for how to re-create the metrics that depend on them using the fields available to us in the API? For context, we are having issues with Explore not matching our tableau reports. A mapping towards what is available in the API would be especially appreciated!
Thanks.
Ver comentario · Publicado 21 mar 2023 · Kevin Kiser
0
Seguidores
1
Voto
0
Comentarios