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Tom Yang
Incorporación 11 may 2022
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Última actividad 11 may 2022
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Tom Yang hizo un comentario,
Hi. Similar to having the ability to query by "follower", I also think it would be important to be able to query by "Creator/Submitter". We have a use case where our internal agents are creating tickets on behalf of End Customers, we want the requester to be the customers themselves but still allow the owner of the ticket (Creator) to track all these tickets.
Asking our agents to go to their profile and look for tickets they're following unfortunately is not an elegant solution.
Ver comentario · Publicado 11 may 2022 · Tom Yang
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