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Prerana Gupta's Avatar

Prerana Gupta

Incorporación 10 dic 2021

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Última actividad 15 sept 2022

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Última actividad de Prerana Gupta

Prerana Gupta hizo un comentario,

ComentarioHow to manage the help center

Hi,

Is there a way to add "Title" and "Description" to the attachments such as .docx or .pdf in Zendesk guide KB articles?

Thanks.

Ver comentario · Publicado 15 sept 2022 · Prerana Gupta

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Prerana Gupta hizo un comentario,

ComentarioWorking with articles in the knowledge base

Hi Zendesk Team,

Is there a way to have a customized content template for all the existing Knowledge base articles? For instance, headings and sub-headings having different font sizes and colors....

We want to update all existing articles with a standard global template...

 

Ver comentario · Editado 10 dic 2021 · Prerana Gupta

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