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Patricia Butcheck
Incorporación 22 feb 2023
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Última actividad 19 abr 2024
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Última actividad de Patricia Butcheck
Patricia Butcheck hizo un comentario,
Adding to the group; we have SLAs that are measured in minutes and not hours. Hopefully an update will be released. Adding note to keep informed of any announcements.
Ver comentario · Publicado 19 abr 2024 · Patricia Butcheck
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Patricia Butcheck hizo un comentario,
apologies for the delay; yes I did receive and thank you. We already have this setting applied, and I got distracted by further investigations. Please feel free to close this ticket with my appreciation.
Ver comentario · Publicado 25 oct 2023 · Patricia Butcheck
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Patricia Butcheck hizo un comentario,
I guess I'm here to chime in. We are struggling to manage the various cross-team engagements when our agents cannot see the tickets they are following in the same place where they find tickets they are assigned.
Ver comentario · Publicado 22 feb 2023 · Patricia Butcheck
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