Magdalena (Agent)
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Resumen de la actividad
Última actividad de Magdalena (Agent)-
Magdalena (Agent) creó una publicación,
Using "Followers" values in Zendesk triggers
Hi Zendesk Team, Several Clients I've been working with have reported the need of having Zendesk perform set of activities, including the condition of who the ticket follower is or not or whether t...
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Magdalena (Agent) creó una publicación,
Using "Followers" values in Explore
Hi Zendesk Team, Several Clients I work with with have inquired about possibility of using the Followers field in Explore - the inquiry is not only related to how many followers are there on the ti...
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Magdalena (Agent) hizo un comentario,
I'm voting for this functionality as well. We have received questions on such functionality from several clients already and we observe the increasing need for it.
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Magdalena (Agent) hizo un comentario,
Scott Allison Good day! I am also keen on this enhancement. For the same reason as Bruno - keeping the interested party up to date (via emails) and at the same time set expectations on tickets res...