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Vedant Pednekar
Incorporación 19 jul 2022
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Última actividad 29 dic 2023
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Última actividad de Vedant Pednekar
Vedant Pednekar creó una publicación,
our customers need to see how many open high priority tickets have been raised from their entire organization. how to add a column to organization tickets for customers?
Publicado 04 abr 2023 · Vedant Pednekar
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Vedant Pednekar creó una publicación,
The yellow highlighted part is the company name. How can i remove that and just stick to the title of the ticket as the subject of the email?
Publicado 26 jul 2022 · Vedant Pednekar
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Vedant Pednekar creó una publicación,
We have 5 brands under Zendesk. Yellow brand(for reference from the screenshot) is our main brand/used for our company's users. Red brand is used for all our partner company's users(whitelabelled clients). We created the red brand to mask all the yellow brand branding from our red brand users.
If we sign up from the Red brands Help center as an end user, we can still see the yellow brand's Help center link. How do we remove this?
It defeats the entire purpose of having a different brand.
Publicado 19 jul 2022 · Vedant Pednekar
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