Jeffrey | Customer service

Hi All,
The system for importing excels within Zendesk is really hopeless. I work on an a Apple computer, but I can't get it done under Windows either.

When you download the file from your Zendesk environment, the delimiter is:

"Title","Default language","Default text","fr text","Variant status","Placeholder"

If I export to a UTF-8 format from Excel (mac or Windows) I get the following string

Title;Default language;Default text;fr-be text;Variant status;Placeholder

Zendesk recognizes the ; not. Why can't you just import an xlx or an xls file?

I am now always get the error: Column Title is missing.

Please fix the manage of Dynamic Content.

I have to less options to filter to find the correct item. And checkboxes for multiple delete items would be very nice.