Anthony Brantley

Hello,

I enabled classic chat but don't have the ability to create a live chat trigger. The only option available is "messaging". Please help, when I originally switched from messaging to chat I had the ability to make a live chat trigger but after I reverted back to messaging and later decided to switch to live chat again the functionality seems to work differently.

When I follow your instructions these are the options I see. What do I need to change to get teh option for "when visitor has loaded the chat widget"?

Hi I'm unable to select "When a visitor has loaded the chat widget" as a trigger. Is this possible?