John James

This has turned into an issue for us also. We have been content with making sees for most things, however when a bunch of tickets that meets the rules is shut and can not be labeled with a mechanization cycle, search is the main choice that will in any case pull the tickets we want to audit. Better arranging is the drawn out arrangement, however we really want something to assist us with dissecting how we really want to plan and see what occurred on the singular tickets. The absence of custom sections in look through makes it an awkward and lumbering cycle to attempt to investigate things that have as of now happened that we might have to improve cycles to get.

I thoroughly concur with Dolores' remark. I couldn't imagine anything better than to have a product from search choice notwithstanding more mind boggling segment customization. There is a comparative solicitation currently on the local area posts here too. I saw where Jonny makes reference to the Advanced Search App and I attempted it. It appears to add a great deal of the usefulness a few of us need.