Jason Shepard

1. Comunidad
2. Zendesk Suite Q&A
3. Broken Satisfaction survey CSAT

I want to set it so that the automation sends an SMS link instead of an email. is there a way of changing it to do this? Most of our tickets are opened through SMS. I tried creating a trigger that ...

• Ver comentario
• Jason Shepard
• Creación 5 de mayo de 2022 20:43
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

Someone tell them to “refresh” their own ticket screen so they see the last years worth of requests for this function.

• Ver comentario
• Jason Shepard
• Creación 21 de abril de 2022 19:32
• 5 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

Almost a year later and still nothing? 

• Ver comentario
• Jason Shepard
• Creación 11 de marzo de 2022 15:02
• 4 votos