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Colinda Rademakers
Incorporación 23 ene 2023
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Última actividad 23 ene 2023
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Última actividad de Colinda Rademakers
Colinda Rademakers hizo un comentario,
Why does this sometimes happens randomly? A colleague was in a conversation (Facebook messenger) with a customer. Everyone could take over the ticket, no problem. And then the customer responds and all of a sudden we can not see the ticket in the view. Only the colleague who had responded to the ticket in the past sees this:
Other colleagues do not get this notification.
We would like to tackle this,because when a colleague is on holiday, nobody will see the notification ?
Does someone know the answer ?
Ver comentario · Publicado 23 ene 2023 · Colinda Rademakers
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