
Ahmed Zaid
Certified Zendesk Expert (App developer & Administrator) | Technology Alliance Partner | Technical Architect @ ROCA, a Premiere Implementation Partner
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Última actividad de Ahmed Zaid-
Ahmed Zaid hizo un comentario,
This is really exciting, Lisa. Glad it is finally here!
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Ahmed Zaid hizo un comentario,
+1As a workaround, my team has suggested parallel brands to get extra widgets and deploy translated flows as separate bots. It comes with a lot of complexity that dynamic content could solve.
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Ahmed Zaid hizo un comentario,
Hi Amy, It works for me whether I add it to the top of the header template or directly in the script.js file. Can you try adding the url as /hc/{{help_center.locale}}/p/your_page_title Replace only...
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Ahmed Zaid hizo un comentario,
Hi Amy Giella, I tested the following modification on Copenhagen 2.18.0 <script>if (document.referrer.match('/requests/new') && (window.location.href.indexOf("return_to=%2Fhc%2Frequests") !== -1)) ...
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Ahmed Zaid hizo un comentario,
Hi Steven Aranaga, The sample code is typescript. I too have no experience with it, but I know it is used by pedantic people (whom I respect very much) and need to be explicit with the type of ever...
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Ahmed Zaid hizo un comentario,
Hi mfg, You can use the Web Widget Classic JavaScript API to display a subset of your end-user-editable ticket forms. Sample code snippets are provided in the documentation, so it should be an easy...
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Ahmed Zaid hizo un comentario,
Hi Rebeca Hernandez, I spent many hours creating a custom script to manage all dynamic content in a single spreadsheet, only to realise that I could simply upload the csv directly after some adapta...
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Ahmed Zaid hizo un comentario,
Hi Benessa Dumol, Are you creating a new modal instance with each click of these buttons?
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Ahmed Zaid hizo un comentario,
Hi everyone, Quoting developer experience team, Zendesk is working on a fix at the moment to an issue with local app testing affecting zcli and zat. However, as this fix involves multiple internal ...
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Ahmed Zaid hizo un comentario,
Hi Maxime Lagache, To show a single item from /api/v2/dynamic_content/items, you need its integer id. Obviously, you do not get that from the custom field endpoint. You will only get the placeholde...