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Sarah Owens's Avatar

Sarah Owens

Incorporación 14 feb 2022

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Última actividad 18 mar 2022

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RESUMEN DE LA ACTIVIDAD

Última actividad de Sarah Owens

Sarah Owens hizo un comentario,

ComentarioMeasuring success

Thank you, CJ 🙏 Thank you, Dave 🙏 I really appreciate your help.
Best,
Sarah

Ver comentario · Editado 18 mar 2022 · Sarah Owens

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Sarah Owens hizo un comentario,

ComentarioData exports or data uploads

Hi Dave,
Thank you for your prompt response.
We are looking at using Zendesk Connector with Google Sheets. We’d like to export specific tags in our Zendesk tickets into a Google Sheets file. We’ve managed so far but the result is not pretty. Can you offer some advice?
Best,
Sarah

Ver comentario · Publicado 17 mar 2022 · Sarah Owens

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Sarah Owens hizo un comentario,

ComentarioMeasuring success

Hello,
Is it possible to export tickets using specific criteria, for instance, if I want to export tickets with a particular tag.
Best,
Sarah

Ver comentario · Publicado 17 mar 2022 · Sarah Owens

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Sarah Owens hizo un comentario,

ComentarioData exports or data uploads

Hello,

Is it possible to use Zendesk Connector to export tickets that have particular tags, for instance,  exporting into Google Sheets?

Ver comentario · Publicado 16 mar 2022 · Sarah Owens

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Sarah Owens hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

Hello,

I have tried the chrome extension for dark mode as recommended and it really isn't very helpful. Could Zendesk work on changing the colour of the ticket toolbar? It's very difficult on the eyes, and I don't find it easy to identify the ticket I am currently working on when I have a few tickets open.
Kind regards,

Sarah

Ver comentario · Publicado 14 feb 2022 · Sarah Owens

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