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Sarah Julean
Incorporación 06 jul 2022
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Última actividad 07 ago 2024
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Última actividad de Sarah Julean
Sarah Julean hizo un comentario,
Hi!
We have the same problem at the moment, because it's necessary in some cases to write a mail to multiple Zendesk support adresses and have individual tickets for each adress included.
Is there a solution in planning?
Without any solution this is a huge complication for us if we want to implement more teams into Zendesk.
Ver comentario · Publicado 07 dic 2023 · Sarah Julean
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Sarah Julean creó una publicación,
We would need the pissibility to blank out the numbers of tickets in the agents profiles.
Because of the data privacy the agents schouldn't be able to see the tickets of other agents.
Publicado 21 jun 2023 · Sarah Julean
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Sarah Julean hizo un comentario,
It would be very necessary for us, as it's distrubing our workflow at the moment.
Ver comentario · Publicado 03 nov 2022 · Sarah Julean
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