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Alison Cook
Incorporación 28 feb 2022
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Última actividad 25 may 2023
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41
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Última actividad de Alison Cook
Alison Cook hizo un comentario,
+1 this is slowing down our business by having only Admins reset passwords. This should be an option in a custom role.
Ver comentario · Publicado 17 may 2023 · Alison Cook
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Alison Cook hizo un comentario,
+1 - Administrative access for something like AnswerBot flows is unacceptable. Custom roles should be able to solve for this.
Ver comentario · Publicado 16 ene 2023 · Alison Cook
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3
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Alison Cook hizo un comentario,
Is there any update on this feature? We are almost at year end.
Ver comentario · Publicado 06 dic 2022 · Alison Cook
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Alison Cook hizo un comentario,
Will these status be available to use in reports in explore? it would be nice to know, of the time an agent is active, how many tickets are assigned. etc.
Ver comentario · Publicado 12 sept 2022 · Alison Cook
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Alison Cook hizo un comentario,
Handy Andy ;) Do you mean the ability to do: if Ticket field value 1 is selected by an agent AND another Ticket Field value 2 is selected by agent THEN show Ticket field? If so, 1000x votes on that.
Ver comentario · Publicado 30 mar 2022 · Alison Cook
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Alison Cook creó una publicación,
Would love to be able to Export my list of Agents by role in the Team Members page.
Publicado 28 feb 2022 · Alison Cook
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