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Yasser Taraka

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    10
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Última actividad de Yasser Taraka
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    Yasser Taraka creó una publicación,

    Bulk delete end user only available to system admin roles

    1. Comunidad
    2. Feedback - Admin Center

    I have created a new custom role with the provide some agents the ability to delete end users. However, the ability to bulk delete is still only available to Admin users.  This article: https://sup...

    • Yasser Taraka
    • Creación
    • 2 seguidores
    • 0 comentarios
    • 0 votos
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    Yasser Taraka hizo un comentario,

    1. Comunidad
    2. Feedback - Ticketing System (Support)
    3. Audit Logs

    When exporting the audit log data as a csv, I am finding myself having to go through each individual activity (I am interested in investigating) and laying all the "From" and "To" changes and parsi...

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    • Yasser Taraka
    • Creación
    • 0 votos
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    Yasser Taraka hizo un comentario,

    1. Comunidad
    2. Feedback - Ticketing System (Support)
    3. Audit Logs

    2 requests:  - Ability to see granular changes like ticket form conditions - Seeing the exact changes straight away, instead of having to parse it manually through the "From" to "To" in the activit...

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    • Yasser Taraka
    • Creación
    • 1 voto
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    Yasser Taraka creó una publicación,

    Messaging Bot flow

    1. Comunidad
    2. Feedback - Chat and Messaging (Chat)

    Request to enable cloning for individual Answers or bot flows.  Right now, it is only possible to clone the entire Bot, as opposed to cloning individual/specific Answer flows.

    • Yasser Taraka
    • Creación
    • 6 seguidores
    • 2 comentarios
    • 2 votos