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Katherine Isaac's Avatar

Katherine Isaac

Incorporación 05 abr 2022

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Última actividad 19 jun 2023

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14

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4

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5

RESUMEN DE LA ACTIVIDAD

Última actividad de Katherine Isaac

Katherine Isaac hizo un comentario,

ComentarioUsing Built by Zendesk apps

We've been using this in our instance for the last several weeks, then it suddenly disappeared.  I reinstalled it this morning, however, it's still not showing up in the ticket side panel. Is the app still active?

Ver comentario · Publicado 19 jun 2023 · Katherine Isaac

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Katherine Isaac hizo un comentario,

ComentarioSecurity and user access in Zendesk Support

Our set up is "Anybody can submit tickets but you also require registration and email address verification".  Is there anyway to prevent anonymous chats via Web Widget? Can we enforce the "Update your profile" form?

Ver comentario · Publicado 07 may 2022 · Katherine Isaac

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Katherine Isaac hizo un comentario,

ComentarioConfiguring the Chat widget

A lot of the chat documentation in the Help Centre doesn't align with the Web Widget Classic.  Where can I find these features using Web Widget Classic or have they been removed?

Ver comentario · Publicado 04 may 2022 · Katherine Isaac

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Comentario de la comunidad Feedback - Ticketing system (Support)

I thought it was just me... I'd like it gone too, please.

Ver comentario · Publicado 13 abr 2022 · Katherine Isaac

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Katherine Isaac hizo un comentario,

ComentarioConfiguring the Chat widget

Ver comentario · Publicado 05 abr 2022 · Katherine Isaac

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