Leon Nicolaou

Hi, can you please add more than 6 options for the Bot Builder? Currently we can add up to 6 options however my business and I believe more others, they need more than 6 options to provide to their customers.

 

Thank you!

Hi, is there a way to change/rename the "Subject of the ticket conversation" into the email that a customer enters when fills up the basic form (Name & Email ) to being transfer to an agent? 

Currently the default ticket subject is "Conversation with xxxxxxxxxxx (customer name)".

Thank you!