Ricardo
- Actividad total 643
- Última actividad
- Miembro desde
- Siguiendo 2 usuarios
- Lo siguen 2 usuarios
- Votos 3
- Suscripciones 494
Resumen de la actividad
Última actividad de Ricardo-
Ricardo hizo un comentario,
Hey, Georg, Unfortunately, you are right. If you are on Enterprise plan you can test and preview the ticket form using your sandbox. However, if you are not on that pricing plan, the tips I wrote a...
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Ricardo hizo un comentario,
Hello, Diana. The message is sent in the chat window itself as you said.
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Ricardo hizo un comentario,
Hello, Kinga, Are you running through any issue?
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Ricardo hizo un comentario,
Hello, Filip, If you never clicked Make default group then the default group is the first one that was created in your account. You can revert back to what it was by marking the first created grou...
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Ricardo hizo un comentario,
Hello, Alex, Thanks for sharing. That is good feedback, I agree.
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Ricardo creó un artículo,
¿Qué informes estoy ejecutando en Insights?
Pregunta Estoy listo para Actualización de Insights a Explore. ¿Cómo puedo ver qué informes estoy recibiendo en Insights? Respuesta Antes de hacer el cambio, asegúrese de que no se pierda ningún da...
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Ricardo hizo un comentario,
Hello Josh, Did you mean to post your question here? You've reached Zendesk support, and it sounds like you're probably trying to reach someone who uses our software to provide support. We make sof...
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Ricardo hizo un comentario,
Hello, Al, You can use the metric First reply time (hrs) instead of the one written in the article. Hope that helps.
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Ricardo hizo un comentario,
Thanks for sharing, Scott!
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Ricardo hizo un comentario,
Hello, Scott, Thanks a lot for the heads up. I have re-edited the article to display the right formula and the right text. Regarding your issue, I was able to reproduce it in my test account. I wil...