Nicereply
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Actividad total27
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Última actividad
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Resumen de la actividad
Última actividad de Nicereply-
Nicereply hizo un comentario,
Hello! Being able to customize a rating page is one of the benefits of using a third-party survey app. These apps allow you to edit the design, wording, or even add social sharing buttons. If you'd...
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Nicereply hizo un comentario,
Hello Isabel, there's an option to set up a process that will automatically create a ticket in Zendesk support after you close a chat. Then you can add specific tags to these tickets and filter you...
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Nicereply hizo un comentario,
Hello Christopher, Nicereply actually offers a way to send out post-call surveys as soon as a call is ended. You can either send this survey via email or via an SMS message. If you'd like to learn ...
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Nicereply hizo un comentario,
Hello Stephanie, Nicereply is a great 3rd party satisfaction survey solution. In fact, it's the top-rated survey app in the Zendesk marketplace. It offers multiple customizing options and also mult...
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Nicereply hizo un comentario,
Hello there! Nicereply actually offers multiple customization options for your Zendesk surveys! One of these options is to customize the look of the rating buttons, you can also choose from multipl...
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Nicereply hizo un comentario,
Hello there! Nicereply actually offers multiple customization options for your Zendesk surveys! One of these options is our "anti-spam" setting which allows you to set the number of days during whi...
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Nicereply hizo un comentario,
Hello there! Nicereply actually offers in-signature satisfaction surveys for Zendesk support! The way it works is that you create a survey in our app and then insert an HTML survey code into your Z...
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Nicereply hizo un comentario,
Hello there! Nicereply actually offers triggered satisfaction surveys for Zendesk support! The way it works is that you set up the trigger automation only once and then a survey will be sent to the...
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Nicereply hizo un comentario,
Hello there! Nicereply actually offers in-signature satisfaction surveys for Zendesk support! The way it works is that you create a survey in our app and then insert an HTML survey code into your Z...
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Nicereply hizo un comentario,
Hello James, Nicereply actually offers more options to customize the CSAT rating scale. You can use smiley faces, thumbs or stars. Customer rates agents and he can also leave a comment explaining t...