Chris Peterson

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    Chris Peterson hizo un comentario,

    We would absolutely love this feature. We use Zendesk for Internal tickets and teams, and have had to create triggers to close tickets that were submitted by agents without any of the fields filled...

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    Chris Peterson hizo un comentario,

    Is there any way for Agents to respond to the comments that come from the Satisfaction Surveys? We have Agents that would like to respond to some of the ratings that don't make sense from their poi...