PROVENTIC **** EMEA Reseller Partner
Indepent Zendesk Reseller and Consultant. Contact on carsten(a) proventic.dk
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Actividad reciente de PROVENTIC **** EMEA Reseller Partner-
Transfer Calls to Away agent
Hi The new status of Away is a great addition to Zendeks Talk - I was hoping for some added functionality though. It would be great to be able to transfer calls to agents marked as away - That way ...
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Automatically have new users 'follow' a help desk section / page
As a Zendesk reseller I have heard several times from my customers that they would love to be able to have new customers "Auto-follow" a specific section in their Help Center ie. Announcements etc....
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Feature Request: Import National Holidays
RespondidaHi It would be great to be able to import national holidays! Choose which country's holidays to import, click a button and voila all holidays are created in Zendesk!