Alex Clausen
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Última actividad de Alex Clausen-
Alex Clausen hizo un comentario,
Hi Brett and others. My problems is this. Once an end-users language has been set to e.g. danish in Zendesk Support. then the end-user can't change that language setting them-self via their login t...
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Alex Clausen hizo un comentario,
We do not use community. it isn't enabled, only guide/helpcenter I can change i which language I want guide/helpcenter displayed in but that doesn't seem to change the language of the end-user in s...
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Alex Clausen hizo un comentario,
Hi, can't an end-user change his/her user language via Zendesk Guide? I would imagine that they would be able to change it via "Edit my setting" Can it be that only agents can change an end-u...
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Alex Clausen hizo un comentario,
Hi, we have a customerservice team and a support team. Each with their own form. the support form is the default form, can I use conceptual workspaces to only show the customerservice form when a m...
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Alex Clausen hizo un comentario,
Hi, looks great with the timeline. Any plans for making it possible to include phone calls in the list.And does the list incl. tickets a user i CC on?
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Alex Clausen hizo un comentario,
Seems like we're finally getting the articles in more than one section. https://support.zendesk.com/hc/en-us/community/posts/360002083608 What are Management Permissions?We’ve heard requests from ...
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Alex Clausen hizo un comentario,
+1Hi Zendesk, I know you have different teams working on different parts of your program suite. But the teams handling your Macro feature have already fix this. Instead of just being able to choose...
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Alex Clausen hizo un comentario,
this request has been running for five years, please act on it or reject it if you don't want to do it.You, Zendesk, just release re-vamped Helpcenter as "Guide" and it is still not possible. We ar...