Nicole S.
Senior Manager of Communities at Zendesk
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Actividad total9964
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Última actividad
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Miembro desde
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Siguiendo3 usuarios
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Lo siguen113 usuarios
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Votos698
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Suscripciones4614
Comentarios
Votos de actividad por Nicole S.-
Hey Laurence - It is something the product team will be working on in 2018, but I would not expect to see it rolled out at the beginning of the year.
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Hey Katie - I'm hopeful some other community members will weigh in, but here are a few things I've learned over my years in Community Management: Be responsive. People will only find value in yo...
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Hi Will - Thanks for your feedback. As a fellow grammar nerd, I feel where you're coming from. So to indulge both of our curiosities, I did some research, and it appears to be a grey area of seman...
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Hey Aren - If you check the top of the comment thread, the product manager just updated this last week. This feature is on the longer-term roadmap, but we do not have an ETA that can be shared at ...
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Hi Jon, Thanks for your feedback! This isn't a request we have heard very much from our users to date. But, we'll continue to collect votes and comments on your request to see if it is something t...
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Hi John Engelhart - There is not a condition for ticket subject that can be used in views. The Ticket: Description condition filters only on the text in the first comment in the ticket. This condi...
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Hi all - A quick update here. Chad, your original comment was pulled into moderation as we review anything that links to an external site to ensure that it isn't malicious. It should reappear with...
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Hi Jean - Thanks for your feedback. I've passed the information about Helphouse along to our team that manages partnerships. As far as an integration goes, Instagram doesn't have an official open ...
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This is awesome, Phil! Thanks so much for putting it together and posting. We'll send you a Zendesk Community t-shirt; look for a message from us in your email shortly.
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Hi Daniel - I checked in with the product team and their response was that they are continuing to prepare for an EAP which they hope to make available to customers "early next year." We'll continu...