Nicole S.
Senior Manager of Communities at Zendesk
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Actividad total9998
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Última actividad
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Miembro desde
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Siguiendo3 usuarios
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Lo siguen109 usuarios
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Votos688
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Suscripciones4600
Comentarios
Votos de actividad por Nicole S.-
Hi Mike - I'm sorry that you're frustrated. We do care, but we can't build everything that everyone asks for all of the time. Sometimes even good ideas get de-prioritized for a variety of reasons. ...
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Hi Lenka - We don't yet have a commitment from the product team on this request, so there is no ETA for us to share.
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Hi all - One of our community moderators, Andrew J, explained the logic of the on-hold status nicely in another thread: "On hold shows to users as Open. From my perspective this is the correct fu...
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Hi all, the product manager responded that they had made some progress on this front and then the project was de-prioritized. It remains in the backlog, but is not currently being worked on.
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You may want to check out the conversation on this thread, which offers up some other ways to implement such a thing. Additionally, please be sure to up vote the official feature request here: I s...
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Hi AK! I'm so sorry to hear that you're frustrated with this limitation. We'd hate to see you go; if it's helpful at all, you can add as many attachments as you like, as long as they're each under ...
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Hi Jon - The product team hasn't opted to spend development resources on since you can already get a view of your cc'd tickets from within your agent profile. If you click on your profile and sele...
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Hi Joel, No new view filters are currently planned for implementation. The team that works with that part of the product is focusing on infrastructure and stability for the current development cyc...
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This thread is currently closed for comments, as additional use cases are not currently needed. Users may vote on the original post to express support for this request. We will reopen for comments...
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Hey Jesper - Just because something is posted doesn't guarantee it will get built, and longevity of a request is not one of the primary data points we use to prioritize developments. I will ping ...