
Nicole S.
Senior Manager of Communities at Zendesk
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Actividad total9959
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Última actividad
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Miembro desde
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Siguiendo3 usuarios
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Lo siguen113 usuarios
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Votos698
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Resumen de la actividad
Última actividad de Nicole S.-
Nicole S. hizo un comentario,
Comentario oficial HI Mike, As you note, we have received this request in the past. The product team evaluated it and determined that this is not a feature they will be developing in the near term future.
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Nicole S. hizo un comentario,
Hi Michael, It looks like you have filled your maximum number of agent seats, which is why the new agents cannot be assigned any role besides Contributor, because Contributors do not occupy an agen...
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Nicole S. hizo un comentario,
HI Laura - You can do this via the Help Center API. For the article endpoints see here: https://developer.zendesk.com/rest_api/docs/help_center/articles And for community posts: https://developer....
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Nicole S. hizo un comentario,
Hi Richard - New product announcements are always archived after 6 months; apologies for the broken link. Here is where you can find documentation on ticket attachments and attachment size limitat...
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Nicole S. hizo un comentario,
Hi admin eslabon - It looks like one of our agents responded to yur question in the other spot you posted it: https://support.zendesk.com/hc/en-us/articles/228724647/comments/1260800267149
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Nicole S. hizo un comentario,
Hey Sam! I removed your email address from your post just so that it doesn't end up on any spam lists, this being a public forum and all. But, I do want to offer to help you put this together!I kn...
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Nicole S. hizo un comentario,
Hi Lea Jane, Your best bet is going to be to get in touch with your Account Executive. The way we package and price our plans recently changed, (You can see the current plan types here: https://ww...
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Nicole S. hizo un comentario,
Hi Paul - Images are not enabled in Content Blocks at this time, though we do plan to add them in a future release.
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Nicole S. hizo un comentario,
Hi Raghav, No, articles and sections are different API endpoints, as you noted. There is not an API endpoint that combines the two.
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Nicole S. hizo un comentario,
Thanks for sharing that feedback, Manuel.