Hans Latour
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Última actividad de Hans Latour-
Hans Latour hizo un comentario,
I have the same problem, I also see the checkboxes but no names of editors. I choose the editor in the listbox but no database is showed, only the same line Khadeeja Ibrahim gives in here question....
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Hans Latour hizo un comentario,
Is there any news about this item? In our implementation bounces are NOT even sent to the "Suspended folder". So we frequently check the original mailbox to find those mails.
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Hans Latour hizo un comentario,
So many requests for a feature. I contacted my accountmanager, he made inquirements to the development department of Zendesk and the answer was that it is NOT even on the roadmap. Unbelievable tha...
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Hans Latour hizo un comentario,
I am searching for a way to sent attachments to an end-user which are attached to an internal note. When another agent attaches files to an internal note I want to sent to the enduser I have to dow...
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Hans Latour hizo un comentario,
Can you tell me how to install the add-on to be able to edit forms? It is not in the "Apps Marketplace". (I have the Professional Plan)
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Hans Latour hizo un comentario,
I want to change the instruction on the ticket form. I don't see the option "Ticket forms" in my Admin (yes, I'm administrator). Can you help me how to get to the ticket forms admin?
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Hans Latour hizo un comentario,
I don't see the "History" tab. (Yes, I'm admin). Not yet implemented in the Dutch version maybe?
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Hans Latour hizo un comentario,
Is it possible to hide views which have no tickets in it? Now the view only gets grey.
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Hans Latour hizo un comentario,
Like Heather R already asked I would like to restrict the suspended tickets view (and hide) for agents. In our case the administrator handles those.
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Hans Latour hizo un comentario,
OK, clear! And for iPhone the other way around I read above?