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Agent Enablement / Creed / zendeskadmin's Avatar

Agent Enablement / Creed / zendeskadmin

Incorporación 27 ene 2022

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Última actividad 23 may 2024

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Última actividad de Agent Enablement / Creed / zendeskadmin

Agent Enablement / Creed / zendeskadmin creó una publicación,

Publicación Feedback - Admin Center

In the case of Korea, if three years have elapsed from the time of the customer's initial inquiry, the inquiry record should be deleted.
Currently, this feature does not support setting the duration from the time of ticket creation.
This seems to be a flaw, and I hope you can configure it so that the functionality can be added.

Publicado 23 may 2024 · Agent Enablement / Creed / zendeskadmin

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Agent Enablement / Creed / zendeskadmin hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Hello Sean Cusick

Can I get a share of the development schedule?
I wonder when it will be released.
We are very interested in this feature.
It's a must-have feature.

 

Ver comentario · Publicado 22 feb 2024 · Agent Enablement / Creed / zendeskadmin

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